RETURN POLICY
We take pride in offering high-quality **THCa products, prerolls, kratom, and mushrooms**. However, due to the nature of these items, we enforce strict return guidelines to ensure product integrity and safety.
**Returns & Refunds**
- **Unopened Products Only:** We can only accept returns for **sealed, unused** items in their original packaging. **Opened or tampered products cannot be returned or refunded under any circumstances.**
- **Eligibility:** Requests for returns must be made within **72hrs** of delivery.
- **Damaged or Incorrect Items:** If you receive a damaged, defective, or incorrect product, please contact us within **72hrs** of delivery for a resolution.
- **Final Sale:** All sales on **opened** items are **final**, with no exceptions.
**How to Initiate a Return**
1. Contact us at **ondemandhemp@gmail.com** with your order number and reason for return.
2. If eligible, we will provide return instructions.
3. Once we receive and inspect the product, an exchange or refund will be processed per our policy.
We appreciate your understanding and cooperation in maintaining the quality of our products!
Thank you